Quality & Warranty

Every sign we ship is built to still be legible on the day it matters, which may be years after it goes up. This page is what we check, what we promise, and how to make a claim.

What every sign is made of

  • Substrate: .065-inch aluminum sheet. It does not rust, warp in heat, or crack in cold.
  • Print: UV-stable inks that hold contrast in full sun. The red DANGER header stays red.
  • Format: 8 x 12 inches, landscape, rounded corners, four pre-drilled corner holes.
  • Layout: Signal words, colors, and layout follow the ANSI Z535 series, the format OSHA references. Where OSHA mandates specific wording, we use the exact words.

The long version is on How Our Signs Are Made. The numbers are on the specification sheet (PDF), and hardware and placement are in the mounting guide (PDF).

What we check before it ships

Signs are made to order in Amory, Mississippi. Before a sign is packed, we check:

  • Print density and color against a reference sign, with particular attention to the signal-word header
  • Text and symbols for completeness and alignment
  • Edges, corners, and hole placement
  • Flatness and surface condition

A sign that fails any check is remade. Nothing is sold as a second.

Standards we design to

ANSI Z535.1, Z535.2, Z535.4 Safety colors, facility safety signs, product safety signs and labels
OSHA 29 CFR 1910.145 Specifications for accident prevention signs and tags
OSHA 1910.146, 1910.147, 1910.1200 Permit-required confined spaces, lockout/tagout, hazard communication
OSHA substance-specific standards Regulated area signs use the exact wording the standard requires
NFPA 70E, NEC 110.16 Arc flash marking and electrical safety in the workplace
NEC Article 555 Marinas, boatyards, and docks, including shock hazard signage
NFPA 855 Stationary energy storage system signage
ANSI Z136.1 Laser controlled areas and classes
ACR MRI safety guidance MRI zone signage, Zones I through IV

A sign supports a facility's safety program. It does not by itself make a site compliant, and we do not claim that it does. Our guides explain what each standard actually requires.

Five-year outdoor warranty

We warrant every CGAP Safety aluminum sign for five years from the date of purchase against:

  • Fading that reduces legibility
  • Peeling, cracking, or delamination of the printed surface
  • Rust or corrosion of the panel

If a sign fails under normal indoor or outdoor conditions, we replace it at no charge, including shipping.

Not covered: physical damage, vandalism, graffiti removal with solvents or abrasives, exposure to chemicals beyond normal weather, improper mounting, and signs altered after purchase.

This warranty is in addition to our 30-day return policy for unused catalog signs. Download the warranty terms (PDF) for your records or a bid file.

Making a claim

  1. Email Info@cgapindustries.com with your order number, or the name and approximate date of purchase.
  2. Attach a photo of the sign showing the problem.
  3. We confirm within one business day and ship the replacement within two business days.

We do not require the failed sign back unless we ask for it.

Damage, returns, and custom signs

  • Damaged in transit: contact us within 7 days with a photo and we replace it at our cost.
  • Returns: unused catalog signs in original condition within 30 days.
  • Custom signs: replaced if they arrive damaged or differ from the approved proof. Otherwise not returnable.

Full terms: Refund Policy and Shipping Policy.