Refund policy

Returns

We accept returns within 30 days of delivery on standard catalog signs that are unused, undamaged, and in their original condition. Contact us at Info@cgapenterprises.com with your order number before sending anything back, and we will confirm the return address and next steps. Returns sent without prior contact may not be accepted.
Return shipping for a change-of-mind return is the customer's responsibility. Once we receive and inspect the sign, we will refund the purchase price to your original payment method. Allow up to 10 business days for the refund to appear, depending on your bank.

Damaged, defective, or wrong item

Inspect your order when it arrives. If a sign is damaged in transit, defective, or not what you ordered, contact us within 7 days with a photo and your order number. We will replace it or refund it at our cost, including shipping. You will not be asked to return a damaged sign unless we need it for a carrier claim.
Custom and made-to-order signs
Custom wording, custom sizes, and made-to-order kits are produced specifically for you and cannot be returned unless they arrive damaged, defective, or different from the approved proof.

Bulk and purchase-order accounts 

Returns on quantity orders placed by facilities, municipalities, and contractors are handled under the terms agreed at the time of the order. If you are unsure what applies, ask before you ship anything back.

Questions: Info@cgapenterprises.com